Step 2: Starting the scanning processĪfter you have selected the pst-file to scan, you can press the Start button. The Inbox Repair Tool (scanpst.exe) with a file selected to scan. To access these folders, you can type the path in the Address Bar or File Name field of the Explorer dialog that opens when pressing Browse… If you have multiple profiles and the pst-file to scan is not part of your default mail profile, press the Show Profiles… button in the Mail applet to select the correct profile first and then Properties… Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019 and Microsoft 365Ĭ:\Users\%username%\Documents\Outlook Files\Īnother way to determine the location of your pst-file (in case it differs from the default location) is via the Mail applet in Control Panel-> button Data Files….This path is revealed in the startup error or otherwise the default locations are as follows Ĭ:\Users\%username%\AppData\Local\Microsoft\Outlook\ When you start the Inbox Repair Tool (scanpst.exe), the first thing it prompts you for is the location of the pst-file to scan. If you already know the location of the pst-file that you would like to scan, continue to Starting the scanning process. The repair process consists out of several steps. Instead, use the procedure as described in Inbox Repair Tool and Outlook 2010 Click-to-Run. When you use a Click-to-Run version of Outlook 2010, then you will not be able to open scanpst.exe via conventional means.
MICROSOFT OUTLOOK INBOX REPAIR TOOL 2007 LICENSE
Outlook 2016 (MSI-based Volume License installation)ģ2-bit Windows C:\Program Files\Microsoft Office\Office16\Ħ4-bit Windows C:\Program Files (x86)\Microsoft Office\Office16\Ħ4-bit Outlook C:\Program Files\Microsoft Office\Office16\ģ2-bit Windows C:\Program Files\Microsoft Office\Office15\Ħ4-bit Windows C:\Program Files (x86)\Microsoft Office\Office15\Ħ4-bit Outlook C:\Program Files\Microsoft Office\Office15\Īny Windows C:\Program Files\Microsoft Office\root\office15\ģ2-bit Windows C:\Program Files\Microsoft Office\Office14\Ħ4-bit Windows C:\Program Files (x86)\Microsoft Office\Office14\Ħ4-bit Outlook C:\Program Files\Microsoft Office\Office14\ģ2-bit Windows C:\Program Files\Microsoft Office\Office12\Ħ4-bit Windows C:\Program Files (x86)\Microsoft Office\Office12\ Microsoft 365 / Outlook 2019 / Outlook 2016 Click to RunĪny Windows C:\Program Files\Microsoft Office\root\office16\ The location of scanpst.exe depends on your version of Outlook and whether or not you are using a 64-bit version of Windows.
Locating scanpst.exe for your Outlook version
MICROSOFT OUTLOOK INBOX REPAIR TOOL 2007 HOW TO
This guide helps you locate the Inbox Repair Tool for your version of Outlook, walks you through the repair process and gives recommendations what to do to when the Inbox Repair Tool fails and how to prevent pst-file corruptions from happening in the future. In other cases, you might get recommended to use this tool when you are suffering from some specific symptoms such as (but not limited to), Outlook crashing upon displaying a folder or writing data to it, mspst.dll errors in the Event Viewer, import/export not completing, several send/receive errors or view settings not being maintained. The file is not an Outlook data file (.pst). The Inbox Repair Tool is your first-aid-kit when it comes down to corruptions in your Outlook’s data storage file (pst-file).Ī common need for running this tool is when Outlook refuses to load or is not willing to open a pst-file and displays an error similar to Ĭannot start Microsoft Outlook.
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